Account Creation

Terms & Policy for Panasonic Direct Malaysia
PLEASE READ THIS DOCUMENT CAREFULLY BECAUSE IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
This Contract contains the current terms and conditions that apply to your purchase from us on order of any product or products listed as shopping items on this Website ("Products"). You acknowledge that you are fully aware of the contents of these terms and conditions and, on placing any purchase order for the Products, you agree to be bound by and accept these terms and conditions.

1. DEFINITIONS
1.1 "PM", means Panasonic Malaysia Sdn. Bhd. (26975-W) who is selling products to the Customer as identified in PM’s order form.
1.2 "Product(s)" means product(s) and/or its/their peripheral product(s) by Panasonic listed as shopping items on this Website (including but not limited to Panasonic Products) and forming the subject matter of this contract as identified by Customer in the order form.
1.3 "Customer" means a person or legal entity who orders the Product(s) via this Website.
1.4 "Contract" means a contract containing these terms and conditions agreed upon between PM and the Customer for sale by PM and purchase by the Customer of the Product(s).
1.5 "Panasonic Product(s)" means product(s) sold under the trademark "Panasonic" and/or other trademarks owned or used by Panasonic and listed as shopping items on this Website.
1.6 "Accessories" means computer software, recording media such as cassette and video tapes, connecting cables, batteries, camera tripods and other optional or peripheral accessories sold for use with Panasonic Product(s).
1.7 "Order ID" means the Customer Reference Number automatically generated and provided to Customer by PM upon Customer placing an order.
1.8 "Working Day" means a day, from Monday to Friday which commercial banks in Kuala Lumpur are open for business, excluding Saturdays, public holidays and gazette public holiday.
1.9 "Order date" means the day when customer receive the notice of acceptance from PM.
1.10 "CCC" means PM Customer Care Centre.
1.11 "Panasonic" means Panasonic Corporation, Japan and such other related companies of Panasonic Corporation, Japan which is in the business of manufacturing Panasonic Product(s).

2. SALES CONTRACT
2.1 SALES & PURCHASE
PM shall sell and the Customer shall purchase the Product(s) in compliance with the Contract.
2.2 ORDER/ FORMATION OF PRODUCT
2.2.1 All orders of the Product(s) placed by the Customer via this Website shall be subject to acceptance by PM, which acceptance is at the discretion of PM. Upon the Customer placing an order, a unique Customer Order ID will be automatically generated and provided to the Customer to facilitate tracking of the Customer's order. The provision of such Order ID does not operate as an acceptance of the Customer's order and merely serves as confirmation that the Customer's order has been received by PM.
2.2.2 The Contract shall come into existence when the Customer receives a notice of acceptance of the order from PM. In the event that an order is rejected, PM is not required to give any reason for the rejection.
2.2.3 PM will only accept orders for delivery of the Product(s) to the street address of the Customer in Malaysia from residents of Malaysia who have attained the age of 18 years.
2.2.4 PM reserves the right to limit quantities of the Product(s) purchased in any order.
2.3 PRICE & PAYMENT
2.3.1 Pricing of the Product(s) shall be as stipulated in the official price lists published by PM from time to time in force as at the date of placement of orders by the Customer.
2.3.2 Product Prices include all Malaysian taxes that may be imposed on the transaction under the Contract but are exclusive of handling and delivery charges from PM to the Customer within Malaysia, which shall be borne by the Customer, unless otherwise stated.
2.3.3 The Customer shall pay for the Products in Ringgit Malaysia and can only pay by way of credit card wherein the procedures are as follows :-
The Customer shall furnish his or her valid credit card number when the Customer orders the Product(s) from this Website (only Visa or MasterCard are accepted). PM will verify the validity of the credit card with the relevant issuer and may then send the notice of acceptance if the credit card is acceptable. In the event that no validation is received from the relevant issuer within three (3) working days of the verification request by PM, the Customer's order shall be deemed cancelled. The Customer will be charged when the notice of acceptance is sent to the Customer. If the Customer's order is cancelled after payment has been validated by the credit card issuer but before a notice of acceptance by PM has been sent to the Customer, the Customer shall be liable for all fees, charges and costs (including but not limited to processing fees and charges) arising out of or in connection with the cancellation or reversal of the payment transaction.

3. DELIVERY
3.1 Delivery normally takes 5 to 14 working days from the date when the Customer receives a notice of acceptance of the order from PM and the delivery slip need to be signed by the recipient. In the event that Product(s) ordered have not been received after 14 working days following the confirmation of order, please contact the CCC at +603-5543 7600.
3.2 Delivery to Post Box is strictly not allowed. In the event PM received order to Post Box, PM shall be contacting the Customer for a valid delivery address. Should the Customer fail to provide a valid delivery address within 10 days from the order date, PM have the right to cancel the order and payment shall be refunded to customer within 45 days from the order date after deduction of the processing fee and delivery charges.
3.3 The delivery process will only be initiated after payment has been validated and a notice of acceptance has been sent to the Customer. PM shall endeavor to arrange to deliver the Product(s) to the delivery point in Malaysia designated by the Customer in his or her purchase order. PM will use its discretion in selecting a courier service and appropriate means of shipment, and shall endeavor to notify the Customer of the estimated date of delivery as soon as is reasonably possible upon request. Unless the Customer specifically nominates a named individual or individuals to take delivery of the Product(s) during the ordering process, delivery to any individual or individuals present at the delivery point in Malaysia designated by Customer in his or her purchase order shall be deemed good and sufficient delivery of the Product(s) to the Customer. Where the Customer has specifically nominated a named individual or individuals to take delivery of the Product(s), PM shall be entitled but not bound to request sight of the identity card or other identification document of the relevant individual or individuals at the time of delivery of the Product(s) to such individual or individuals, and may be entitled to accept any document purporting to identify an individual or individuals as the individual or individuals nominated by the Customer.
3.4 Any dates quoted by PM for delivery of the Product(s) are estimates only and shall not form part of the Contract. In no event shall PM be liable for increased expenses or delivery cost, loss of profits or goodwill or any other special, incidental direct or indirect or consequential damages due to late delivery or non-delivery of the Product(s).
3.5 PM may deliver the Product(s) by installments in any sequence. Where the Product(s) are so delivered by installments, each installment shall be deemed to be the subject of a separate Contract and no default or failure by PM in respect of any one or more installments shall vitiate the Contract in respect of the Product(s) previously delivered or undelivered Product(s) and the Customer shall be deemed to have accepted those installments already delivered.
3.6 In the event that PM gives notice to the Customer that it is unable to deliver any of the Product(s) or any part of an installment of the Product(s) within the period stipulated in this Clause 3.1 above, PM shall notify the Customer on its option whether the Customer wants to cancel the order of the Product(s) or any installment of the Product(s) undelivered whereby PM shall reimburse the price of the undelivered Product(s) that have been paid for by the Customer within 45 days from order date or the Customer has the option to proceed with the Order wherein PM shall notify the Customer on the expected date of delivery upon notification from the Customer.
3.7 If the Customer fails to take delivery of the Product(s) or any part of them when they are made available to the Customer or fails to provide accurate instructions, documents, licenses, consents or authorizations required to enable the Product(s) to be delivered, PM shall be entitled, upon giving verbally or written notice to the Customer, to store or arrange for storage of the Product(s), and then risk in the Products shall pass to Customer, delivery shall be deemed to have taken place, and the Customer shall pay to PM all costs and expenses (including storage and insurance charges) arising from its failure mentioned herein.

4. ACCEPTANCE
Unless the Customer notifies PM to the contrary by telephone, email or facsimile transmission within fourteen (14) days of delivery and such notification is confirmed in writing within fourteen (14) days of the notification, the Product(s) shall be conclusively deemed to have been accepted by Customer as being in good condition and in accordance with the Contract. Subject to the Customer's statutory rights, PM will not entertain any request to return or exchange Products. In the case of defective Product(s) under warranty which is declared by PM as a manufacturer defect (please refer to clause 7, service policy and warranty), PM reserves the right, at its sole discretion, to repair such defective Product(s) in lieu of replacing the same with equivalent products.

5. TITLE, RISK OF LOSS OR DAMAGE
Title and risk of loss or damage to the Product(s) shall pass to the Customer on the physical delivery of the Product(s) to the address identified by the Customer in the order. Notwithstanding the foregoing, title to the Product(s) that are software products shall remain with the applicable licensor(s).

6. SUPPORT
6.1 PM offers support to the Customer for Panasonic Product(s) through telephone, email or facsimile transmission.
6.2 PM will not offer support to the Customer for problems relating to any software or hardware products licensed or manufactured by any party other than Panasonic [or Panasonic Corporation, Japan]. If the Customer needs such support, Customer should contact the respective supplier or licensor of each such software or hardware product.
6.3 The details of the Support are set out in the Customer Service page at http://www.panasonic.com.my or are available upon request from CCC at ccc@my.panasonic.com or +603-5543 7600.

7. PANASONIC LIMITED WARRANTY
Panasonic Malaysia Sdn. Bhd.’s warranty obligations for Panasonic products are limited to the terms and conditions listed below:-
7.1 Panasonic Malaysia Sdn. Bhd. warrants the Panasonic product to be free from defects in materials and workmanship under normal use for a period of (stated in product warranty) year(s) (‘Warranty Period”) from the date of retail purchase by the original end-user purchaser.
7.2 This limited warranty applies to Panasonic products purchased in Malaysia from Panasonic Malaysia Sdn. Bhd. or from Panasonic Malaysia Sdn. Bhd.’s authorised dealers, whereby the products has been supplied by Panasonic Malaysia Sdn. Bhd.
7.3 This limited warranty is not valid unless the end-user purchaser provides the following:-
(a) the warranty card (which have not been altered, defaced or erased) duly completed and that Panasonic Malaysia Sdn. Bhd’s portion of the warranty card has been duly completed and posted to Panasonic Malaysia within seven (7) days of purchase of the product; or
(b) provide proof of purchase with a receipt (which is dated and sufficiently itemized to clearly identify the product); or
(c) the end-user purchaser have registered their product online to qualify automatically for the warranty at Panasonic Malaysia Sdn. Bhd. website http:/www.panasonic.com my.
7.4 If Panasonic Malaysia Sdn. Bhd. or Panasonic Authorised Service Dealers receives notice of a manufacturing defect or a defect of the Panasonic product arising from normal usage within the Warranty Period and a valid claim arises, Panasonic Malaysia Sdn. Bhd. has the following options :-
(a) repair the product at the cost of Panasonic Malaysia Sdn. Bhd., using part or parts which are new or equivalent to new in performance or reliability. Any part or parts replaced by Panasonic Malaysia Sdn. Bhd. or by Panasonic Malaysia Sdn. Bhd.’s authorised service dealers shall become the property of Panasonic Malaysia Sdn. Bhd.;
(b) exchange the product with a new product or equivalent to new in performance or reliability (whereby the function, performance and reliability is similar to the original product). The product for which the exchange is provided shall become the property of Panasonic Malaysia Sdn. Bhd.
7.5 This limited warranty for the product does not apply to the following:-
(a) accessories or consumable items such as batteries, lamp unit, ink cartridges and etc.;
(b) damage caused by normal wear and tear, improper use or mismanagement, operation of the product other than in accordance with the operating manual or instructions or attachment sheets, use of the product in a manner not reasonably contemplated by Panasonic Malaysia Sdn. Bhd., unauthorised modification of the Product or subjection of the product to unusual or unrecommended physical, environmental or electrical stress;
(c) cosmetic damage, including but not limited to dents, cracks, scratches and stains;
(d) damage caused by corrosion, oxidation or rust due to spillage of food and liquids or exposure to extreme moisture, thermal or environmental conditions;
(e) damage caused by improper testing, demonstration, maintenance, installation, adjustment or alteration of any kind;
(f) damage caused by part or parts of a product not supplied or approved by Panasonic Malaysia Sdn. Bhd.;
(g) damage caused by service or repairs performed by anyone who is not a representative of Panasonic Malaysia Sdn. Bhd. or a Panasonic Malaysia Sdn. Bhd. authorised qualified technician;
(h) the serial number of the product being removed, defaced, made illegible or been tampered;
(i) damage caused by using the product for household purposes in a commercial environment;
(j) damage caused by use with any other product, ancillary equipment or software not furnished or approved by Panasonic Malaysia Sdn. Bhd.;
(k) damage caused by failure to conduct regular maintenance or cleaning of the product or any part thereof (including but not limited to heads, internal cavities and user accessible filters) in accordance with the operating manual or instructions or attachment sheets;
(l) damage caused by pest, vermin or infestation of insects;
(m) damage caused by incomplete or improper installation in accordance with the operating manual or instructions or attachment sheets;
(n) damages caused by faulty or leaking batteries not manufactured by Panasonic;
(o) damage caused by improper packing during shipment of the product to Panasonic Malaysia Sdn. Bhd. or Panasonic Malaysia Sdn. Bhd.’s authorised service dealers;
(p) damage caused by accident, abuse, floods, fire, winds, earthquake, lightning or other external causes; and
(q) product maintenance demonstration, installation, routine servicing calibration and customisation of the product.
7.6 Please take IMPORTANT NOTICE of the following:-
(a) various product models have different specifications, function, display, appearance and performance and are not regarded as a defect in the product.
(b) for products containing data, please ensure that the date in the product has been fully “backed up” before it is handed to Panasonic Malaysia Sdn. Bhd. or Pansonic Malaysia Sdn. Bhd.’s authorised service dealers. Although Panasonic Malaysia Sdn. Bhd. will take reasonable efforts to return the product with all customer software programs, data or information stored on any media intact, however Panasonic Malaysia Sdn. Bhd. shall not be liable if during the repair of the product the contents in the product’s data storage media are altered, deleted or modified in any way.
(c) please refer to the User’s Guide/Operating Instruction to ensure that all the correct operation procedures have duly been followed. In particular, kindly refer to any troubleshooting guide that may have been supplied with the product.
(d) Panasonic Malaysia Sdn. Bhd. shall not be liable for any indirect, incidental, special, punitive or consequential damages or damages, including but not limited to any lost of profits, savings, data or loss of use, any third party claims, and any injury to property or bodily injury to any person, arising from or relating to the use of the product or arising from breach of warranty or contract, negligence, tort or strict liability, even if Panasonic Malaysia Sdn. Bhd, have been notified of the possibility of such damages.
7.7 In the event that the end-user purchaser requires service assistance, please contact the Panasonic Customer Care Centre at 03-5543 7600. Alternatively, the end-user purchaser may send the product to Panasonic Authorised Service Centre. Please provide full details of the product model number and serial number, date of purchase and proof of purchase/warranty card and a brief description of the fault/query when contacting our Panasonic Authorised Service Centre.
7.8 If Panasonic Malaysia Sdn. Bhd. determines that the claim is not covered under the warranty for whatever reason, the end-user purchaser will be duly notified. If the end-user purchaser authorises Panasonic Malaysia Sdn. Bhd. to repair the product which is not covered under the warranty, the end-user purchaser shall pay all the charges for all parts, shipping, and labour for the repair and return of the product.
7.9 PANASONIC EXTENDED WARRANTY
(a) Panasonic Extended Warranty (‘PEW”) is an optional add-on for Panasonic product owners who wish to extend their original product warranty period. As an added benefit, PEW covers only a one time claim from damages caused by lightning or fire.
(b) PEW is only offered from the time of purchase of the product and post purchase sign-ups are not allowed.
(c) The end-user purchaser is to contact the dealer from whom the end-user purchaser purchased the product from for any valid claim under PEW.
(d) Panasonic Malaysia Sdn. Bhd. will conduct diagnostic tests on the product to determine the cause of the failure or defect in the product before any claim would be validated.
(e) If Panasonic Malaysia Sdn. Bhd. validates a product under PEW, Panasonic Malaysia Sdn. Bhd. has the following options:-
(i) repair the product at the cost of Panasonic Malaysia Sdn. Bhd., using part or parts which are new or equivalent to new in performance or reliability. Any part or parts replaced by Panasonic Malaysia Sdn. Bhd. or by Panasonic Malaysia Sdn. Bhd.’s authorised service dealers shall become the property of Panasonic Malaysia Sdn. Bhd.; or
(ii) Exchange the product with a new product or equivalent to new in performance or reliability (whereby the function, performance and reliability is similar to the original product). Panasonic Malaysia Sdn. Bhd. will not refund the difference between the value of the replacement and the product. The product for which the exchange is provided shall become the property of Panasonic Malaysia Sdn. Bhd.
(f) Panasonic Malaysia Sdn. Bhd. may refuse to attend to any product installed in locations which are inaccessible and/or hazardous to its service agents.
(g) The end-user purchaser shall be liable for insurance, labour, delivery and transport charges for any products sent to Panasonic Malaysia Sdn. Bhd. and from Panasonic Malaysia Sdn. Bhd. to the end-user’s address or such other address the end-user purchaser so nominates.
(h) The end-user purchaser shall remove any option, feature, parts, accessories or attachments to the product prior to send the product for a claim under PEW failing which Panasonic Malaysia Sdn. Bhd. shall not be liable for and damage or loss of such option, feature, parts, accessories or attachments. The end-user purchaser shall also be liable for labour charges for removing and reattaching the option, feature, parts, accessories or attachments of the product.
(i) If Panasonic Malaysia Sdn. Bhd. determines that the claim is not covered under the PEW for whatever reason, the end-user purchaser will be duly notified. If the end-user purchaser authorises Panasonic Malaysia Sdn. Bhd. to repair the product which is not covered under the PEW, the end-user purchaser shall pay all the charges for all parts, shipping, and labour for the repair and return of the product.

8. CRITICAL COMPONENTS
The Product(s) are not authorized for use as critical components in life support systems or situations where failure to perform can reasonably be expected to cause significant injury to users or others. [The products are meant for the intended use only. Therefore, any use out of the original intention may cause significant injury to users or others.]

9. CHANGES
PM may update or discontinue any of Product(s) and/or revise prices for the Product(s) listed as available items on this Website or elsewhere at any time. Therefore, the Customer agrees that changes between the shipped Products and the Products described in marketing materials (advertisements, catalogues, specification sheets etc.) may occur. All orders are accepted on these terms, which supersede any other terms appearing in this Website or elsewhere and shall override any other terms referred to by the Customer or in any course of dealing.

10. RESALE
The Customer agrees and warrants that the purpose of purchasing the Product(s) is for the Customer's own individual or personal use only, and not for resale. PM shall be entitled to refuse to accept orders placed by the Customer if the Customer breaches or PM, on reasonable grounds, suspects that the Customer will breach this warranty. The Customer shall not remove components from the Product(s) for resale.

11. EXPORT RESTRICTIONS
The Customer agrees to comply with all applicable export laws, regulations and orders of Malaysia, Japan and the United States of America. Specifically, but without limitation, the Customer agrees that it will not re-export or ship, directly or indirectly, any Product(s) or technical data in any form without first obtaining PM's prior written consent and the appropriate export or re-export licenses from the Government of Malaysia, the Government of Japan and/or the Government of the United States of America.

12. WAIVER/ INVALIDITY
Failure of PM to insist upon strict performance of any provisions hereof shall not be deemed a waiver of its right and remedies. If any provision of the Contract is deemed by a court to be unenforceable, the remainder shall stay in effect.

13. GOVERNING LAW
The Contract shall be governed by and construed in accordance with the laws of Malaysia. The parties hereto submit to the non-exclusive jurisdiction of the courts of Malaysia, that being the place where the Customer's order has been received and/or entered and accepted.

14. ENTIRE AGREEMENT
These terms and conditions may not be altered, supplemented, or amended by the use of any additional document(s) that purport to be an agreement of the parties. Any attempt to supplement or amend this document or to enter an order for the Product(s) that is subject to additional or altered terms and conditions shall be null and void and of no effect whatsoever.

15. LEGAL NOTICE
Panasonic Malaysia Sdn Bhd (26975-W)
Panasonic Malaysia Sdn. Bhd. (26975-W) ("PM") maintains this site (the "Site") for your entertainment, information, education, and communication. Please feel free to browse the Site. If you are browsing this Site as a non-commercial consumer, you may download material displayed on the Site for your non-commercial, personal use only.
If you are browsing this Site as an employee/agent/member of any business organization, you may download material displayed on the Site only for non-commercial purposes within your business or organization. This permission is specifically conditioned on your retaining all copyright and other proprietary notices contained on the materials. Additionally, you may not distribute or transmit (except, within your business or organization), modify, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, and video without PM's written permission.
Your access and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions below.

16. TERMS & CONDITIONS USED OF WEBSITE
16.1 You should assume that all material on the Site is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site.
16.2 Your use of the Site is at your risk. PM makes no warranties or representations as to its accuracy and PM specifically disclaims any liability or responsibility for any errors or omissions in the content on the Site. Neither PM nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the Site. Without limiting the foregoing, everything on the Site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
16.3 Features and specifications of products described or depicted on the Site are subject to change at any time without notice. Non-metric weights and measures are approximate. All monitor screens are measured diagonally; all monitor screen images contained in this database are simulated pictures unless otherwise indicated.
16.4 PM assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.
16.5 Subject to our Privacy Policy, if you send any communications or materials to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by PM or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, PM is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information. PM shall assume no responsibility and shall not be liable for any unauthorized or unlawful interception or modification of any communication between you and PM (whether by electronic mail or otherwise), or for any loss or damage arising thereby (including but not limited to any loss or damage arising out of the unauthorized or fraudulent use of any information contained in or made accessible via such communication).
16.6 Materials displayed on the Site are either the property of, or used with permission by, PM. The use of these materials by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission is provided elsewhere on the Site. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statues.
16.7 The Site refers to products and/or services that are generally available for purchase in Malaysia but may not be available in your particular country or locality. The reference to any such products or services in this Site does not imply or warrant that these products or services will be available at any time in your particular locality. You should therefore check with your local PM authorized representative for specific product/service availability in your locality.
16.8 PM is not responsible for the content of any site linked to or from the Site. Your linking to any other site is entirely at your own risk. While PM may provide links on this Site to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. PM disclaims all warranties, express and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained on such sites.
16.9 Although PM may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on the Site, PM is under no obligation to do so and assumes no responsibility or liability arising from the contents of any such communications nor for any error, defamation, libel, obscenity, profanity, or inaccuracy contained in any such communication. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law. PM will fully cooperate with any law enforcement authorities or court order requesting or directing PM to disclose the identity of anyone posting such materials.
16.10 PM may at any time revise these Terms and Conditions by updating this posting. Since you are bound by these Terms and conditions, you should therefore periodically visit this page, by clicking the Legal and Trademark hyperlink at the bottom of the PM Web pages, to review the then current Terms and Conditions.
16.11 These Terms and Conditions are to be governed by and construed in accordance with the law of Malaysia, without reference to its conflicts of law rules.

17. TRADEMARKS
The trademarks, including but not limited to, "PANASONIC", "TOUGHBOOK", "VIERA", "LUMIX" and others are trademarks of Panasonic and/or its affiliates. Any other trademarks used in the Site are trademarks of their respective owners. Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or rights of use any trademark displayed on the Site without the written permission of PM or such third party owner. Windows is a registered trademark of Microsoft Corporation.

18. ONLINE PRIVACY NOTICE
Dear Panasonic Customer,
To enable us to provide you with our various products and/or services, we ask you to provide us with your personal information such as your name, identification number, address, and telephone number. We may also keep records relating to your access to our web server. For that purpose, cookies may be sent by our server to your system and may be collected by our company due to your access to our server by using your system.
Your information and records described above (hereinafter referred to as the "Information") will be stored and maintained in our database only for a necessary period of time and will be kept in confidence by us.
We intend to use the Information only for the purpose of (1) fulfilling our obligations under any sale and purchase contract and/or any other contract between you and our company, (2) rendering services related to our business such as warranty or after sales services, (3) providing you with our latest product information and other related information from time to time, and/or (4) asking your opinions regarding our products and/or services.
For the purposes described above, our company may share the Information with other departments in our company and/or any associated company in the PM either in Malaysia or overseas. The Information may be shared with third parties for the purpose of performing our obligations under a sale and purchase contract and/or any other contract between you and our company. In such case, our company will endeavor to ensure that the recipients do not use the Information other than for the limited purpose determined by our company within the scope of your consent, and will endeavor to ensure that they secure the Information from unauthorized use. The Information may only be disclosed to other third parties in exceptional cases required by laws or regulatory authorities.
Please note that you are given options with respect to whether you agree to the foregoing collection, storage, use and disclosure of the Information by our company, by choosing whether to submit the Information or not. If you submit the Information to our company, this shall be deemed as your consent and agreement to these policies regarding the collection, storage, use and disclosure of the Information by our company. Although it is not obligatory for you to provide the Information to our company, failure to do so may result in our company being unable to sell our products and/or provide certain services including after sales services to you.
If you would like to inspect, correct, update or delete the Information stored in our database, or if you would like to stop receiving further marketing materials from us, or if you have any question or comment about our privacy policies, please contact us by calling Customer Care Centre at +603-5543 7600 or sending an e-mail to ccc@my.panasonic.com.
Please be advised that PM is not responsible for collection, disclosure and/or use of your personal information provided by you to any third party's web site which is linked to or from our web site. Your access to such linked site, and you’re providing personal information to such linked web site, are entirely at your own risk.
This declaration is valid for customers in Malaysia.
Panasonic Malaysia Sdn. Bhd. (26975-W)